We have been receiving more and more email enquires for courses with the emphasis on our cancellation policy. This started to lead us to ask the questions why this was of an interest all of a sudden.

The answer? Well it seems that people have been booking on courses with other training providers and Organisations and they seem to have minimum number of participants before they will go ahead with the course (Usually between 8 - 12 people) but they take the booking and course fees in full and many have cancelled the course with as little notice as the night before.

This is unfortunate for the people who book on a course as often they may be travelling quite a distance to attend and made family arrangements for child and/or animal care while they attend. Since we began as a full time training provider we have never cancelled a course even when a short stay in hospital interupted a weekend of training I had scheduled, one of our other Instructors stepped in and ran the weekend for me with no inconvinience to the students.

This has led us to place our course guarantee on the courses pages which goes as follows:

Our Course Guarantee to You

Unlike other course providers who cancel their courses at the last minute due to insufficient numbers (Usually 12 people), if we have a course scheduled it will run even if it's one to one so you can book with us knowing only acts of Natural Disater will prevent us from running your course on your chosen date.

Mike
www.mjfirstaidsupplies.co.uk
www.canine-rehabilitation.co.uk